About this service

Provided By

Other names for this service

Munki, Mac EPS, Mac EPM, MTM, MunkiReport, Multi-Tenant Munki

Service documentation

Why to use this service

To efficiently manage macOS endpoints within your department or workgroup


Automation of the following:

  • Install, remove, and update centrally or unit provided software 
  • Install Apple Software Updates
  • Inventory and reports

Getting and using this service

Who can use this service


How to get this service

Complete the form at


Beginning in the Fall 2018, this service will be cost recovery. Please see this KB Article for cost details.

How to use this service

University of Illinois Answers system contains knowledgebase articles on using Munki

Quotas and usage restrictions

None Listed

Sensitive data considerations

Disk Encryption Keys

Hours and support

Standard service hours

8:00 a.m. to 5:00 p.m. Monday through Friday

Scheduled maintenance hours

Monday through Sunday, 7 AM – 9 AM

Staffed support hours

8:00 a.m. to 5:00 p.m. Monday through Friday

How to report issues

Complete the form at